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Face to face visits

Come to our office to speak to someone in person or call us to arrange a home visit 

Assistance with language

If you need a translator, please let us know so we can arrange it, either face to face or over the phone using language line.


There is disabled access at the Solon office - please ring the bell at pavement level for assistance.

We have a zero tolerance policy of abuse to staff, so please treat us with care and respect!

Contact Rackfield House

Contact Us

1 Newfoundland Court,
St Paul Street,

Opening Hours

Monday 8.30am - 5pm
Tuesday 8.30am - 5pm
Wednesday 8.30am - 5pm
Thursday 8.30am - 5pm
Friday 8.30am - 5pm

General enquiries

Main office: 0117 924 4071

E-mail: solon@solonswha.co.uk

Maintenance line

Maintenance telephone line: 0117 916 7777

Text: 07712670228

WhatsApp: 07712670228


Emergency Out of Hours

General repairs (incl. electrical heating): Novus -- 0117 938 6899

Gas heating/hot water: Gregor Heating -- 0117 947 9034

Issue or fault with a fire alarm system: Ashton Electrical -- 07831 281037


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1, Newfoundland Court, St Paul Street, Bristol BS2 8AN
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