Paying My Rent
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Ways to pay your rent
In order to make paying your rent as easy as possible, we accept the following methods of payment;

• Standing Order. This is the easiest way to make regular reoccurring payments. With a standing order, you remain in charge of how much we receive and how often we receive it. You give instructions to your bank stating how much you wish to pay, and how often you wish to make the payments and your bank will set everything up so that the payments are automatically made on your behalf. If you wish to set up a standing order either contact your housing officer or Click Here to download the appropriate form.
• Allpay Payment Card. By using your Allpay Payment Card in conjunction with either cash or a debit card, you can make payments in any of the following ways;

		Internet Payments. Log onto https://www.allpayments.net and follow the simple instructions to make payments from wherever you have access to the Internet.
		IVR Telephone Payments. Dial 0844 557 8321 to make a payment via your telephone.
		The PayPoint Network is easily identifiable yellow and blue sign, the PayPoint Network provides access to over 18,000 payment networks across the UK. With payment terminal located in newsagents, convenience stores, supermarkets and garages, this network provides long and convenient opening hours.
		The Post Office Network has approximately 16,000 branches across the Uk and is one of the UK's most recognised and trusted brands.

• Cheques. Cheques should be made payable to 'Solon South West Housing Association Ltd' and can be either brought in to our offices and paid across the counter or sent to us in the mail.
• Cash. Although we accept cash over the counter at our offices, we would encourage residents to pay by one of the other means listed on this page.

You can find out where your nearest payment outlet is by logging onto http://www.allpay.net and filling out the "Payment Outlet Search".

If you would like any further details on any of the payment methods listed here, then please contact your housing officer.

Rent Statements
Solon South West Housing Association will provide you with a rent statement on a quarterly basis, or upon request.

The rent statement will show all charges made against you, as well as all payments received from either yourself or Housing Benefit.

You should ensure that you look closely at your statement, and should contact your housing officer if you are at all concerned or disagree with any of the information contained within the statement.

If you have difficulties paying your rent
If you are experiencing any difficulties in paying your rent, you should immediately contact your housing officer. Your housing officer will be able to assist you by checking that you are in receipt of all the benefits that you may be entitled to.

If you fall behind in rent and do not contact us, legal action can be taken. Such action could result in the loss of your home and/or a County Court Judgment being issued against you. It is therefore in your best interest not to ignore your debt and to allow your Housing Office to offer assistance.

For more information and advice if you are struggling to pay your rent, you can download a leaflet: Click Here