Brighter Places
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Face to face visits

Come to our office to speak to someone in person or call us to arrange a home visit 

Assistance with language

If you need a translator, please let us know so we can arrange it, either face to face or over the phone using language line.


There is disabled access at the Solon office - please ring the bell at pavement level for assistance.

We have a zero tolerance policy of abuse to staff, so please treat us with care and respect!

Contact Rackfield House

Contact Us

Our office is still closed to the public. If you would like to meet with us, please e-mail or call us first. Thank you!


Brighter Places
Eden House
10 Eastgate Office Park
Eastgate Road

Our phone lines are open:

Monday 8.30am - 5pm
Tuesday 8.30am - 5pm
Wednesday 10.30am - 5pm
Thursday 8.30am - 5pm
Friday 8.30am - 4.30pm

General enquiries

Previous Solon customers: 0117 924 4071


Report a repair:

Previous Solon customers: 0117 924 4071

Text: 07712 670228

WhatsApp: 07712 670228


Emergency Out of Hours

General repairs (incl. electrical heating): Novus -- 0161 8263086

Gas heating/hot water: Gregor Heating -- 0117 947 9034

Issue or fault with a fire alarm system: Ashton Electrical -- 07831 281037


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