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Gas servicing

We have a legal duty to carry out servicing of all gas fires, boilers and heaters in your home once a year to ensure that you and your family are safe.

We will give you notice when your service is due each year and arrange a morning or afternoon appointment with you.  Please tell us if an appointment is not convenient for you so that we can agree another time to carry out the service.

Once the service is complete, you will receive a certificate to confirm that your appliances are safe.  If the engineer decides that more work is needed, this will be treated as a priority and completed as soon as possible.

Please note that it is vital that you co-operate with us in arranging access to complete the safety check.  We have a legal duty to inspect the gas appliances once a year and if you do not allow us access we will have to take legal action to make sure your home is checked and safe.

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